Privacy Policy
This privacy policy explains how Gulf Sands Properties collects, uses, discloses, and protects your information when you visit our site or use our online platform and services. We are committed to protecting your privacy and handling your data transparently and securely in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect information to provide and improve our real estate services. The types of information we may collect include:
Information You Provide Directly: This includes information you give us when you use our service, such as when you create an account, inquire about properties, list a property, enter into a service agreement, subscribe to newsletters, or contact us. This may include your name, contact details (physical address, phone address, phone), identification information required for transactions, financial information related to property transactions (purchase, sale, rental), property preferences, and any other information you voluntarily provide.
Information Collected Automatically: When you visit our site, we may automatically collect certain information from your device. This may include your IP address, device type, unique device identification numbers, browser type, broad geographic location (like country or city-level location), and other technical information. We may also collect information about how you interact with our site, such as pages accessed and links clicked. This information helps us understand how users engage with our online platform and improve our services.
Information from Other Sources: We may receive information about you from third-party sources, such as public databases, credit bureaus, marketing partners, and other parties involved in a real estate transaction (e.g., agents, developers, legal advisors, financial institutions), where permitted by applicable law.
How We Use Your Information
We use the information we collect for various purposes, including:
Providing and managing our real estate services, such as facilitating property sales, purchases, rentals, and property management.
Communicating with you about properties, services, and market updates.
Processing transactions and managing contracts related to real estate deals.
Performing market analysis and providing investment advisory services.
Improving, personalizing, and expanding our online platform and services.
Responding to your inquiries and requests.
Sending you technical notices, updates, security alerts, and support messages.
Marketing and promotional purposes, where you have provided consent or it is otherwise permitted by law.
Detecting and preventing fraud and other illegal activities.
Complying with legal obligations and regulatory requirements.
For other purposes with your consent.
Our legal basis for collecting and using the information described above will depend on the information concerned and the specific context in which we collect it. We will normally collect information from you only where we have your consent to do so, where we need the information to perform a contract with you (e.g., to provide real estate services you have requested), or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect information from you.
How We Share Your Information
We may disclose your personal information to the following categories of recipients:
Third-party service providers who perform services on our behalf to support our business operations (e.g., IT services, marketing, legal services, financial services, property photographers, maintenance contractors). These providers are authorized to use your personal information only as necessary to provide these services to us.
Other parties involved in a real estate transaction, such as buyers, sellers, tenants, landlords, developers, other real estate agents, lawyers, banks, and government agencies, as necessary to complete the transaction or provide the requested services.
Competent law enforcement bodies, regulatory bodies, government agencies, courts, or other third parties where we believe disclosure is necessary as a matter of applicable law or regulation, to exercise, establish or defend our legal rights, or to protect your vital interests or those of another person.
Potential buyers (and their agents and advisors) in connection with any proposed purchase, merger, or acquisition of any part of our business, provided they agree to adhere to this privacy policy.
Any other person with your consent to the disclosure.
Data Security
We implement appropriate technical and organizational measures designed to protect the personal information that we collect and process. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.
Data Retention
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for instance, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your Data Protection Rights
In accordance with applicable data protection laws, you have certain rights regarding your personal information. These may include the right to:
Request access to your personal information.
Request correction or deletion of your personal information.
Object to our processing of your personal information.
Request that we restrict the processing of your personal information.
Request portability of your personal information.
Withdraw your consent at any time where we relied on your consent to process your personal information.
Complain to a data protection authority about our collection and use of your personal information.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country. We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this privacy policy.
Changes to This Policy
We may update this privacy policy from time to time in response to changing legal, technical, or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
Contact Us
If you have any questions or concerns about our use of your personal information, please contact us at the following physical address:
Gulf Sands Properties
Emirates Pearl Building,
12 Al Khaleej Al Tejari Street 1,
15th Floor, Suite 1503,
Dubai, Dubai, P.O. Box 450980,
UAE
